PRIVACY POLICY

Last updated April 03, 2024

This privacy notice for G & D (doing business as Cotswolds Scents) ('we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process')

your information when you use our services ('Services'), such as when you:

• Visit our website at http://www.cotswoldsscents.co.uk, or any website of ours that links to this privacy notice

• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? 

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please

do not use our Services. If you still have any questions or concerns, please contact us at contact@cotswoldsscents.co.uk.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each

key point or by using our table of contents below to find the section you are looking for.

What personal Information do we process? 

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with

us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? 

We do not process sensitive personal information.

Do we receive any information from third parties? 

We do not receive any information from third parties.

How do we process your information?

 We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud

prevention, and to comply with law. We may also process your information for other

purposes with your consent. We process your information only when we have a valid

legal reason to do so. Learn more about how we process your information.

In what situations and with which parties do we share personal information?

We may share information in specific situations and with specific third parties. Learn

more about when and with whom we share your personal information.

How do we keep your information safe? 

We have organisational and technical

processes and procedures in place to protect your personal information. However, no

electronic transmission over the internet or information storage technology can be

guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,

cybercriminals, or other unauthorised third parties will not be able to defeat our

security and improperly collect, access, steal, or modify your information. Learn more

about how we keep your information safe.

What are your rights? 

Depending on where you are located geographically, the

applicable privacy law may mean you have certain rights regarding your personal

information. Learn more about your privacy rights.

How do you exercise your rights? 

The easiest way to exercise your rights is by

visiting cotswoldsscents.co.uk/contact-us, or by contacting us. We will consider and

act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the

privacy notice in full.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE PROCESS YOUR INFORMATION?

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL

INFORMATION?

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

6. HOW LONG DO WE KEEP YOUR INFORMATION?

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

8. DO WE COLLECT INFORMATION FROM MINORS?

9. WHAT ARE YOUR PRIVACY RIGHTS?

10. CONTROLS FOR DO-NOT-TRACK FEATURES

11. DO WE MAKE UPDATES TO THIS NOTICE?

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT

FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We co/feet personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register

on the Services, express an interest in obtaining information about us or our products

and Services, when you participate in activities on the Services, or otherwise when

you contact us.

Personal Information Provided by You. The personal information that we collect

depends on the context of your interactions with us and the Services, the choices you

make, and the products and features you use. The personal information we collect

may include the following:

names

email addresses

phone numbers

• mailing addresses

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you make

purchases, such as your payment instrument number, and the security code

associated with your payment instrument. All payment data is stored by Stripe. You

may find their privacy notice link(s) here: https:llstripe.comlgbllegallprivacy-center.

All personal information that you provide to us must be true, complete, and accurate,

and you must notify us of any changes to such personal information.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our

SeNices, communicate with you, for security and fraud prevention, and to comply

with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on

how you interact with our Services, including:

To facilitate account creation and authentication and otherwise manage

user accounts. We may process your information so you can create and log

in to your account, as well as keep your account in working order.

To request feedback. We may process your information when necessary to

request feedback and to contact you about your use of our Services.

• To send you marketing and promotional communications. We may

process the personal information you send to us for our marketing purposes, if

this is in accordance with your marketing preferences. You can opt out of our

marketing emails at any time. For more information, see 'WHAT ARE YOUR

PRIVACY RIGHTS?' below.

• To identify usage trends. We may process information about how you use

our Services to better understand how they are being used so we can improve

them.

• To save or protect an individual's vital interest. We may process your

information when necessary to save or protect an individual's vital interest,

such as to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS

YOUR INFORMATION?

In Short: We only process your personal information when we believe it is necessary

and we have a valid legal reason (i. e. legal basis) to do so under applicable law, like

with your consent, to comply with laws, to provide you with services to enter into or

fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate

business interests.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain

the valid legal bases we rely on in order to process your personal information. As

such, we may rely on the following legal bases to process your personal information:

• Consent. We may process your information if you have given us permission

(i.e. consent) to use your personal information for a specific purpose. You can

withdraw your consent at any time. Learn more about withdrawing your

consent.

• Legitimate Interests. We may process your information when we believe it is

reasonably necessary to achieve our legitimate business interests and those

interests do not outweigh your interests and fundamental rights and freedoms.

For example, we may process your personal information for some of the

purposes described in order to:

• Send users information about special offers and discounts on our

products and services

• Analyse how our Services are used so we can improve them to engage

and retain users

• Understand how our users use our products and services so we can

improve user experience

• Legal Obligations. We may process your information where we believe it is

necessary for compliance with our legal obligations, such as to cooperate with

a law enforcement body or regulatory agency, exercise or defend our legal

rights, or disclose your information as evidence in litigation in which we are

involved.

• Vital Interests. We may process your information where we believe it is

necessary to protect your vital interests or the vital interests of a third party,

such as situations involving potential threats to the safety of any person.

4. WHEN AND WITH WHOM DO WE SHARE YOUR

PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section

and/or with the following third parties.

We may need to share your personal information in the following situations:

• Business Transfers. We may share or transfer your information in connection

with, or during negotiations of, any merger, sale of company assets, financing,

or acquisition of all or a portion of our business to another company.

5. DO WE USE COOKIES AND OTHER TRACKING

TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store

your information.

We may use cookies and similar tracking technologies (like web beacons and pixels)

to access or store information. Specific information about how we use such

technologies and how you can refuse certain cookies is set out in our Cookie Notice.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfil the purposes

outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the

purposes set out in this privacy notice, unless a longer retention period is required or

permitted by law (such as tax, accounting, or other legal requirements). No purpose

in this notice will require us keeping your personal information for longer than the

period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal

information, we will either delete or anonymise such information, or, if this is not

possible (for example, because your personal information has been stored in backup

archives), then we will securely store your personal information and isolate it from

any further processing until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of

organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational

security measures designed to protect the security of any personal information we

process. However, despite our safeguards and efforts to secure your information, no

electronic transmission over the Internet or information storage technology can be

guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,

cybercriminals, or other unauthorised third parties will not be able to defeat our

security and improperly collect, access, steal, or modify your information. Although

we will do our best to protect your personal information, transmission of personal

information to and from our Services is at your own risk. You should only access the

Services within a secure environment.

8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years

of age.

We do not knowingly solicit data from or market to children under 18 years of age. By

using the Services, you represent that you are at least 18 or that you are the parent

or guardian of such a minor and consent to such minor dependent's use of the

Services. If we learn that personal information from users less than 18 years of age

has been collected, we will deactivate the account and take reasonable measures to

promptly delete such data from our records. If you become aware of any data we

may have collected from children under age 18, please contact us at

contact@cotswoldsscents.co.uk.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area (EEA), United

Kingdom (UK), and Switzerland, you have rights that allow you greater access to and

control over your personal information. You may review, change, or terminate your

account at any time.

In some regions (like the EEA, UK, and Switzerland), you have certain rights under

applicable data protection laws. These may include the right (i) to request access and

obtain a copy of your personal information, (ii) to request rectification or erasure; (iii)

to restrict the processing of your personal information; (iv) if applicable, to data

portability; and (v) not to be subject to automated decision-making. In certain

circumstances, you may also have the right to object to the processing of your

personal information. You can make such a request by contacting us by using the

contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS

NOTICE?' below.

We will consider and act upon any request in accordance with applicable data

protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing

your personal information, you also have the right to complain to your Member State

data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and

Information Commissioner.

Withdrawing Your consent: If we are relying on your consent to process your

personal information, you have the right to withdraw your consent at any time. You

can withdraw your consent at any time by contacting us by using the contact details

provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?'

below or updating your preferences.

However, please note that this will not affect the lawfulness of the processing before

its withdrawal nor, will it affect the processing of your personal information conducted

in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe

from our marketing and promotional communications at any time by clicking on the

unsubscribe link in the emails that we send, or by contacting us using the details

provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?'

below. You will then be removed from the marketing lists. However, we may still

communicate with you - for example, to send you service-related messages that are

necessary for the administration and use of your account, to respond to service

requests, or for other non-marketing purposes.

Account Information

If you would at any lime like to review or change the information in your account or

terminate your account, you can:

• Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your

account and information from our active databases. However, we may retain some

information in our files to prevent fraud, troubleshoot problems, assist with any

investigations, enforce our legal terms and/or comply with applicable legal

requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies

by default. If you prefer, you can usually choose to set your browser to remove

cookies and to reject cookies. If you choose to remove cookies or reject cookies, this

could affect certain features or services of our Services.

If you have questions or comments about your privacy rights, you may email us at

contact@cotswoldsscents.co.uk.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications

include a Do-Not-Track ('DNT') feature or setting you can activate to signal your

privacy preference not to have data about your online browsing activities monitored

and collected. At this stage no uniform technology standard for recognising and

implementing DNT signals has been finalised. As such, we do not currently respond

to DNT browser signals or any other mechanism that automatically communicates

your choice not to be tracked online. If a standard for online tracking is adopted that

we must follow in the future, we will inform you about that practice in a revised

version of this privacy notice.

11. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant

Jaws.

We may update this privacy notice from lime to time. The updated version will be

indicated by an updated 'Revised' date and the updated version will be effective as

soon as it is accessible. If we make material changes to this privacy notice, we may

notify you either by prominently posting a notice of such changes or by directly

sending you a notification. We encourage you to review this privacy notice frequently

to be informed of how we are protecting your information.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at

contact@cotswoldsscents.co.uk or contact us by post at:

G&D

9 Greengage Way

Evesham, Worcestershire WR11 2AN

United Kingdom

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE

DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request

access to the personal information we collect from you, change that information, or

delete ii. To request to review, update, or delete your personal information, please

visit: cotswoldsscents.co.uk/contact-us.